Solutions Software Engineer

Fully Remote (US required; East Coast preferred)

ForMotiv is the first Digital Behavioral Intelligence (DBI) platform. Using advanced, explanation-based predictive behavioral analytics, ForMotiv gives organizations unprecedented levels of insight into their users, leading to increased conversions, better digital experiences, and reduced risk and fraud. We’re well financed and have earned the business of some of the world’s most well-respected insurance companies. We’re a scrappy, collaborative group that is open to challenging each other and believe in learning something new every day.

The Role:

We’re looking for a Solution Software Engineer – an energetic javascript expert and technology polyglot that enjoys challenging problems and values the opportunity to work with industry experts and push themselves to new heights.  You’re a software engineer at heart, but you also love working with customers to solve real problems.  This is a rare opportunity to get in on the ground-floor of a rapidly growing startup working at the intersection of web and AI. You will work on development of our javascript behavioral collection technology and related tooling. You will work directly with the technology, data science, and management teams.

Our solution starts with our Javascript Library that is embedded in customer web applications. The library captures user behaviors and interactions, capturing 100’s of millions of data points daily in our AWS platform. The platform leverages serverless, container-based facilities to create a highly performant and highly reliable service-based architecture.  We operate over multiple data stores, including an S3/Glue/Athena data lake and a real-time postgres RDS service.

• Work with Account Management, senior Solutions Engineers and our customers to understand customer web applications, and facilitate integration of ForMotiv’s Behavioral collection component into those applications.  Assist customers in troubleshooting and problem resolution.
• Develop web technologies and applications to help our customers understand and leverage behavioral AI technologies and data.
• As part of the Engineering Team, provide feature development and bug resolution for our javascript library and related technologies.
• Assist with the presales and post-sales processes, including building world-class demos
• Evaluate and test new technologies to enhance ForMotiv’s offerings
• Provide performance and reliability testing

• You’re an engineer at heart, but you love working with customers!
• 4 year computer science or related degree (highly recommended, but may be waived with relevant experience)
• Strong mathematics and problem-solving skills
• 5 years of Javascript experience - developing with multiple front-end frameworks. Be prepared to show examples of your application of different frameworks, such as Angular, ReactJS, Vue.js, Ember, Meteor, etc.)
• Customer-facing experience preferred (internal or external)
• Experience using back-end API’s and programming.
• Machine Learning or Data Science experience (not required but a plus)
• Database and SQL experience (sql not required but a plus)
• Self-motivated, proactive, organized and a willingness to learn (and be taught)
• You’re comfortable in a fast-paced, unstructured environment
• Eagerness to wear multiple hats and lend a hand to your teammates when called upon

What ForMotiv Offers:

• Stock options with vested interest in growing the business
• Ground floor access to a venture-backed technology start-up with a global presence
• Permanent, full-time employment with company sponsored employee health, dental & 401k plans 
• Flexibly offer both remote & in-office work environments 

The Cultural Characteristics we look for:

• Curiosity: You look at each day as an opportunity to learn something new, not as an opportunity to prove what you already know.
• Work ethic: You look at each day as an opportunity to get better for yourself and your team.
• Empathy: You care how others feel around you, and you have the capacity to understand their points of view.
• Coachable: You know your strengths and weaknesses and you aren’t afraid to ask for help.